Welcome to Viking

Veterinary Services

Offering wellness, illness and injury,
dental, surgical and urgent care
services for your best friends!

Book An Appointment Online

Call Us: ☎︎ (215) 256-6001

Learn More

May Specials at Viking Vet!
50% off bordetella vaccines for dogs and FeLV/FIV tests for cats on Wellness Wednesdays
$20 off Wellness Exams for New Clients Every Day!

Our Mission

Viking Veterinary Services is a general practice veterinary hospital founded on the principle of providing exceptional, personalized veterinary care to the animals we share our homes and lives with by working with you to keep your pets happy and healthy. We aim to do this by empowering pet owners (that’s you!) to play an active and important role in maintaining the health of your pets through open communication, education and collaboration to find a plan that fits your family. We aim to provide the best care for your best friends!

 

Our Services

Our Story

Meet Dr. Heiken

Dr. Whitney Heiken, originally from Ohio, completed her Bachelor of Science in Zoology degree at Michigan State University before enrolling at the Tufts Cummings School of Veterinary Medicine for her Masters of Science in Animals and Public Policy and Doctor of Veterinary Medicine degrees.

 

 

She worked as a veterinary technician for many years before becoming a veterinarian. After graduating with her DVM in 2017, she practiced near Boston, Massachusetts for several years before moving to Pennsylvania in 2020. Dr. Heiken has strong interests in preventative medicine, pain management and client education and has a passion for sharing her knowledge of animals with her clients so that they are truly involved in their pets’ care plans.

 

 

Outside of work, Dr. Heiken enjoys fishing and golfing, though her biggest hobby is training and competing in dog agility with her dogs; she has competed in events such as the AKC Agility National Championship, the Westminster Masters Agility Championship, and the AKC Agility Invitational.

 

 

She and her husband, Paul, share their home with four dogs (Valkyrie, Fish, Zu & Pip) and two cats (Vito & Isaac).

Meet the Team

Alex

Alex is one of our assistants and has been working with animals for many years. She has 2 beautiful cats named June and Agatha who she has taught to do tricks! Outside of work you can find her in the woods exploring, or with a paintbrush in her hand.

 

Colleen

Colleen is a fantastic assistant who has several years of experience working with a range of animals including dogs, cats, chickens, and even honeybees. She has one family dog, Sulley, who will do anything for a tasty treat. Outside of work she enjoys reading, hiking, and watching movies. 

 

 

In memory of Coco

Coco was our resident cat, and she was a founding member of Viking Vet. She managed the front lobby, comforted many nervous pet parents and tested every box that arrived in the office. We unfortunately said goodbye to Coco in 2024 and she is dearly missed.

Lisa

Lisa is our customer service representative and started her veterinary career with us at Viking Vet in 2024. She spends her free time with her husband and son as well as their two cats, Heffer and Mina.

Elizabeth

Elizabeth joined the team in July. She has been working with animals for over ten years. She has four cats at home named Crossfire, Jack, Nyx and Toki who love to snuggle! Outside of work, she enjoys playing video games and writing and spending time with her cats

Frequently Asked Questions

HOW DO I SCHEDULE AN APPOINTMENT?
Please call the office during business hours at 215-256-6001. You can also send us an email at hello@vikingveterinary.com or use the Patient Portal (see the top right of this page for a link).

HOW DO I KNOW IF I NEED AN APPOINTMENT?
In general, if you are concerned enough to ask, we are concerned enough that we recommend you bring your pet in for an assessment. Please give us a call!

YOU’RE NOT OPEN AND I HAVE AN EMERGENCY! WHO DO I CALL?
Oh no! Please call Metropolitan Veterinary Associates in Norristown, PA at (610) 666-1050 or PASE (Philadelphia Animal Specialty & Emergency) in Philadelphia, PA at (267) 727 3738.

WHAT VACCINES DO YOU RECOMMEND FOR DOGS?
We can discuss our recommendations in detail during an appointment, but we recommend that most dogs be vaccinated for rabies, DHPP (distemper, hepatitis, parvovirus and parainfluenza), Bordetella (kennel cough), and leptospirosis. Some dogs should also consider the Lyme disease and canine influenza (CIV) vaccines.

WHAT VACCINES DO YOU RECOMMEND FOR CATS?
We can discuss our recommendations in detail during an appointment, but we recommend that most cats be vaccinated with rabies and FVRCP (feline viral rhinotracheaitis, calicivirus and panleukopenia) vaccines. Cats who go outdoors should be vaccinated against feline leukemia virus as well.

WHAT IF MY PET IS NOT A DOG OR CAT?
We are able to assess and treat some exotic species depending on your concern. Dr. Heiken is experienced with and interested in the care of exotic species, but she is not an exotics specialist and pets will be referred to an appropriate specialist if necessary. We do not provide veterinary care for birds.

WHAT ABOUT ONLINE PHARMACIES?
Because we cannot verify that medications provided by many online retailers are stored or shipped according to manufacturers’ guidelines and due to concerns over repeated mistakes made by these pharmacies, we do not offer our approval for their orders directly. We will provide written prescriptions for use at any pharmacy of your choosing, but orders through our partner pharmacy at MyVetStoreOnline or the medications provided by our in-clinic pharmacy are the only ones we can responsibly approve directly. This policy also allows our staff to dedicate their time to providing high quality care for our patients instead of spending significant time verifying and approving requests from multiple online sources.